Returns & Exchanges
At Sanvi Jewels, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, we offer a seamless 30-day return and exchange policy for all unworn items in their original packaging.
Initiate Your Request
Log into your Sanvi Jewels account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Secure Packaging
Place the jewelry in its original velvet box and include all authenticity certificates to ensure the item is protected during transit.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans verify the item's condition, we will process your refund or dispatch your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing